Privacy policy
Effective Date: March 2026
Version: Rev 0
Long Whiskers s.r.o.
Řehořova 1023/38
130 00 Praha 3
Czech Republic
Email: info@longwhiskers.com
Tax Identification Number (DIČ): CZ23825961
Identifikační číslo: 23825961
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Czech law.
We may collect and process personal data including name, billing and delivery address, email address, phone number, order details, payment-related information, and communications submitted through our website or customer support channels.
Personal data is processed for the following purposes:
- processing and fulfilling orders,
- providing customer support,
- handling returns, refunds, and complaints,
- complying with legal and accounting obligations,
- protecting our legitimate interests, including fraud prevention and enforcement of our rights.
We do not store full payment card details. Payments are processed by third-party payment providers.
Personal data may be shared with service providers where necessary to operate our business, including payment processors, website and e-commerce providers, and shipping or returns partners.
We retain personal data only for as long as necessary for the relevant purpose or as required by law.
You have the right, subject to applicable law, to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing, and withdrawal of consent where processing is based on consent.
For privacy-related requests, please contact us at info@longwhiskers.com.